FanFood provides quick and easy mobile ordering for foodservice operations large and small, from concession stands to high-end restaurants.
The FanFood platform allows customers to order food and drinks for contactless pickup and in-seat delivery from their phone at sports, entertainment, and live event venues. Currently operating at 300+ locations globally, FanFood spans dozens of markets including professional sports venues, colleges, resorts, theme parks, theaters, and more.
With FanFood, venues on average have seen order value grow by 32% and operating cost drop by 15%. Customer wait time has been effectively reduced by up to 75%.
Overview
Mobile ordering for event concessions
Industry
Event Management & Support
President
Ryan Warkins
Powerful system designed for simplicity
FanFood offers four fully integrated mobile and browser-based applications: the FanFood App, the Manager Portal, the Delivery app, and the Premium Suite Meal Booking Platform.
The FanFood App and the Premium Suite Meal Booking Platform are for consumers to browse menus and order on their devices. Customers can scan QR code for instant access in the browser, or may download the mobile app (iOS and Android). The platform supports pre-ordering, secure digital payment, 2-step verification for alcohol purchases, branded sponsorship displays and more.
Foodservice teams use the Manager Portal and Delivery App to manage digital orders, track inventory level, deliver orders to customers and access robust reporting dashboards.
